Help, Support & Tutorials A small glitch with Windows 10 that we are starting to see in the repair shop is that the DVD drive on computers seems to disappear. I am not yet sure of the cause of this but there is a quick fix. Click Start (the flag) and …
Support: Windows 10 Change Quick Access to Open This PC
Tutorial Level: Easy OK, in Windows 10 when you click the little folder icon on the taskbar, it opens a folder called “Quick Access” which will display most commonly accessed files. Some users though, prefer this icon to open “This PC” (or in old language “My Computer”). Here is the …
Ukash Ransomware Hitting Android
The Ukash scams are well known ransomware virus’s that infected thousands of computers a couple of years ago. This group of virus’s are back, but this time infecting mobile phones and tablets running on the Android platform. Do Not Pay It The advice is if you suddenly get …
Support: Create Address Labels
I am going to link back to a blog post that I made this time last year. The post contains tutorial links to help you create address labels as we approach Christmas card time again. Here’s the link. There may be other help & tutorial posts that you might find …
Support: Run SFC Scan Windows 10 (old method)
Customer Support How To Run SFC Scan in Windows 10 (These are the legacy instructions). For versions of Windows 10 1703 and beyond click here for instructions on updated post. Tutorial Level: Easy This post is part of our knowledge-base of help and support. You may have been referred here …
Support: Handy Home Page On W10 Edge Browser
Computroon Support FAQ How to set our handy home page as your landing page when you open the new Edge web browser. Step 1 Copy URL below to your clipboard. (highlight the purple text, right click and “copy”) https://www.computroon.co.uk/handy.shtml Step 2 Open the Edge browser and follow steps A, B, …
Stay Safe On Public Wifi
Quick Guide To Stay Safe On Public Wifi Most homes have ditched Ethernet cables and rely solely on Wireless connections for internet access. Most modern routers have very good security to ensure you have a secure connection. When we are so used to connecting to our secure networks at home, …
Support: How To Batch Rename Files in Windows
Support: Tutorial Level – Easy On this support tutorial we cover batch-renaming files. This may be used to organise your photo archive or music collection. If your collection of digital photos is growing in size but is not organised in anyway, this is a great tool for bulk-editing file names …
Taskbar Icon With Get Windows 10 Flag
Computroon Tech Support Get Windows 10 Taskbar Icon Explained Windows 7 & Windows 8.1 users may notice a new Windows Flag icon has appeared in the taskbar on the bottom right of the screen. Since this icon first appeared on computers on the 1st of June we have been asked on …
Tech Support: Laptop Tripping Mains Power
Why is my laptop tripping the power in my house? We have had our third “unusual” question as to why the mains trip switch is tripping when a laptop is connected. When customers come in or call up asking advice with regards to computer problems, we normally have the answer or …