Good Friday 9.30am – 4pm Good Saturday 9.30am – 5pm Easter Sunday – Closed Easter Monday – Closed Holiday Good Tuesday – Back open as normal Have a great weekend.
SOLVED: Skype on Windows 10 “Sorry, we couldn’t connect to skype”
How to fix Skype if you see the error message “Sorry, we couldn’t connect to skype”. Answer: Reset Internet Explorer. If you are using Windows 10 you may not realise that Internet Explorer comes with your computer but it does. Furthermore Skype relies on IE to run. Reset via Contral …
Locky Virus Update – Disconnect External Drives
The new “Locky” virus acts in a similar way to other ransom-ware virus’. Your computer gets infected / your files are all encrypted / if you want your documents or photos back – pay the ransom. (usually a few hundred pounds). There is a risk that at the point of …
Windows 10 Forced Upgrade is in the post!
OK we have known for a while that Microsoft will eventually roll out the forced upgrade to systems running Windows 7 & Windows 8.1. They have started to roll this out gradually so whether you opted not to take the upgrade or postpone til later, you may soon have no …
New Locky Ransomware Virus
A new virus known within the channel as “Locky” is causing major headaches to victims. The virus will lock up all of your files and documents using AES encryption, before demanding that you pay a ransom to unlock and retrieve your files. The virus behaves much like the famous Crypto-Locker virus …
Google Chrome Ending Support On Windows Vista
Users running the Windows Vista operating system this week may be have noticed a warning message in the Google Chrome web browser saying that support is ending soon. The warning message suggests that you should “upgrade to a new operating system”. This is not quite as straight forward as it …
Solved: HP Laptop Audio Not Working With Headphones
Some models of HP laptops including HP ProBooks come preinstalled with a DTS audio control panel which has known glitches with Windows 10 if the computer has been upgraded from another operating system. Problem Summary The issue is that the inbuilt speakers work OK. But when connecting headphones in to …
Internet Explorer 9 End Of Life
Tech News & Support The life cycle support for Internet Explorer 9 (IE9) has ended. Microsoft ended update support for IE8, IE9 & IE10 on 12th January 2016. If you currently use any of these browsers we recommend downloading an alternative such as Opera, Chrome or Firefox. On the same …
Windows 10 DVD Drive Missing
Help, Support & Tutorials A small glitch with Windows 10 that we are starting to see in the repair shop is that the DVD drive on computers seems to disappear. I am not yet sure of the cause of this but there is a quick fix. Click Start (the flag) and …
Christmas and New Year Opening Times
Here are our opening times for the Christmas & New Year holidays. Computroon is open as normal until Christmas Eve when we will close at 2pm. We are closed for holiday from 25th Dec – 4th Jan. From Monday the 4th of January 2016 we will be open as normal. …