What to do if your internet browser opens enlarged (zoomed-in). This video tutorial is really as basic as it gets. Every week we have customers bringing their computer in to be repaired when it doesn’t actually need fixed. The problem is that the web browser has zoomed in (or out) …
BBC Reports On Telephone Scam Call Centres
The BBC this week published a “behind the scenes” report from the telephone call centres in South East Asia responsible for the increasing problem of telephone scams. The report focuses on TalkTalk customers being scammed which I think is a little unfair on TalkTalk as this problem is far greater. …
Video Blog – Fake Microsoft Virus Scam
The Fake Microsoft Virus Scam This old chestnut is doing the rounds again and we are seeing an increase in users falling victim to this scam. The original scam basically involved scammers calling you up pretending to be Microsoft, taking control of your computer and implanting malware and locking you …
Video Blog: How We Destroy Old Hard Drives
Here’s a video blog of how we securely destroy your old Hard Drives before disposing of them. Every week, once we have transferred data from old computers and laptops onto new computers, I get asked to securely dispose of the old drives. This Is How We Securely Dispose Of Your Old Hard Drive …
Register Your Tech With The Police
Got A New Laptop At Christmas? Did you know that you can register your belongings with the NMPR (National Mobile Property Register)? Register Yourself As Owner Of Your Tech In the event of your property being lost or stolen, there is a national police database which allows officers to identify items as …
Video Tutorial – Set Your Home Page
Computroon Customer Support A quick video tutorial to set the home page on the Edge browser in Windows 10. In order to find this help file we have used the unique keyword “hedge” to set our Handy Home Page on Edge.
Support: KB – blizzard
Fix For – No Internet Access IP Problem There is no name to this bug so we have code named it “blizzard” to provide help and support to our customers that have purchased computers and call for support. “Blizzard” is just a unique keyword that will help you find this …
Telephone Support Technical Glossary
Tech Support – Level – “About As Basic As It Gets” Telephone Support Telephone technical support isn’t actually a service that we offer, however occasionally we may talk you through some simple steps on the telephone. So here are some of the “technical jargon” terms that we might use. …
Wintertainment Troon 2016
Sunday 20th November 2016 is the annual Wintertainment day in Troon. Most of the usual events will take place around the town. Most of the shops in town will be open however we (Computroon) will be closed on Sunday due to prior commitments. I will however be down at 12.30pm …
Would You Like An Eavesdropping Robot For Christmas?
Amazon’s new Echo device has reignited the debate about data privacy. I’ll try and be careful how I word this post. The purpose is not to put you off buying one of these devices, instead to highlight the ongoing debate about Data Science. Firstly What Is It? Amazon have released …