Computer Repair Service – Laptop & PC Repairs

Telephone Support Technical Glossary

Tech Support – Level – “About As Basic As It Gets”

Telephone Support

Telephone technical support isn’t actually a service that we offer, however occasionally we may talk you through some simple steps on the telephone.

So here are some of the “technical jargon” terms that we might use.

dummies_start

Example – “Click the Start Menu”

 

 

 

 

 

 

 

 

 

 

dummies_enter

Example – “Then press Enter”

 

 

 

 

 

 

 

 

 

 

dummies_wlan

Example – “Roll your mouse over the Network Icon”

 

 

 

 

 

 

 

 

 

 

 

dummies_browser

Example – “Now open up the internet browser”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK – Great – Now ring us back.

wink

 

 

 

 

 

 

 

 

 

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