Support: KB – blizzard

Fix For – No Internet Access IP Problem There is no name to this bug so we have code named it “blizzard” to provide help and support to our customers that have purchased computers and call for support. “Blizzard” is just a unique keyword that will help you find this help file when searching our site. (and it’s nearly Christmas …

Telephone Support Technical Glossary

Tech Support – Level – “About As Basic As It Gets” Telephone Support Telephone technical support isn’t actually a service that we offer, however occasionally we may talk you through some simple steps on the telephone. So here are some of the “technical jargon” terms that we might use.                         …

Wintertainment Troon 2016

Sunday 20th November 2016 is the annual Wintertainment day in Troon. Most of the usual events will take place around the town. Most of the shops in town will be open however we (Computroon) will be closed on Sunday due to prior commitments. I will however be down at 12.30pm to film the parade making their way along Portland Street …

Would You Like An Eavesdropping Robot For Christmas?

Amazon’s new Echo device has reignited the debate about data privacy. I’ll try and be careful how I word this post. The purpose is not to put you off buying one of these devices, instead to highlight the ongoing debate about Data Science. Firstly What Is It? Amazon have released a device called Echo. Google are expected to release a …

PC System Builder Console

Let me introduce the “PC Builder” system console which is now in operation in the shop. Building computers to specification isn’t a new service, in fact it has been the core service that we have offered since day 1. The benefit of having a computer built to your needs, requirements and budget means that you get real value for money. …

System Builds Without DVD As Standard

All desktop and gaming PCs that we sell are built onsite. The time has come to stop adding DVD drives to systems as standard. DVD drives can always be easily added to systems but now as an optional extra. This may come as a surprise to some, but unless you still burn CD’s to play audio or watch films on …

How To Pick A New Password

Tips On Choosing A Strong Password Creating a password is all about encryption. In recent years encryption standards have risen. Which explains why most organisations insist on using at least 8 characters and some insist on including a capital letter. I won’t go too far into the differences between hexadecimal, AES 128 bit encryption etc. But here is a brief explanation of …

Yahoo Hack – What To Do Now?

Yahoo, BT and Sky Customers Advised To Attend To Security Now Following the high-profile Yahoo hack which has made news headlines, we have been inundated with calls about what to do next. The scale of the security breech is yet unknown as investigations continue but we can provide a few quick tips to users of Yahoo email. (which includes anyone …

Support: Printer Spooler Refresh

Computroon Support This post is part of our technical support and customer help resource archive. It is likely that you have been referred here for help. Print Spooler Refresher. What is this? If your print spooler settings and cache get into a mess or get clogged up this tool which can be downloaded from this page will reset and clear many …

Team Computroon At Bullguard Raceday

Well it’s Bullguard Raceday down in Bedford. 3rd August 2016 Racing for Computroon we have sent Mark down to compete. Mark is on holiday this week, so as he is down visiting his family there, we have entered him into the Raceday with Bullguard. What they don’t realise is that Mark used to work for Formula 3000 when he was younger. So with his …