Repairs

Welcome to Computroon Repair Center

For over 12 years Computroon has provided computer support and repair work for home computers and businesses around Troon.

Our repair workshop is fully equipped with the latest diagnostic and testing tools enabling our technician to accurately pinpoint any hardware faults with PCs and laptops.

Repair Prices

It is impossible to list prices for the repairs as all jobs are different. The usual shop policy is to call you and inform you if the repair cost will exceed £15.
Until we have properly inspected the fault is is often difficult to estimate which replacement part is required.
If the problem is software related we can generally go ahead and fix the fault within that cost. If software faults cannot be resolved then we will provide you the option to have your computer formatted but will always contact you first before going ahead.

• Repairs We Regularly Carry Out:

• Format
This involves reinstalling Windows® back onto your computer and installing all Windows Updates and drivers back onto the machine. We can also back up your data including pictures, music and files before formatting the machine.

• Hardware Replacement
If a hardware fault occurs, we can supply and install any part which has failed. For example hard drives, optical drives, power supplies and board components.

• Screen Replacement
If you have cracked the screen on your laptop, netbook or iPhone, we can supply and install a brand new screen.

• Upgrades
These include memory upgrades to increase the RAM speed of your computer. Hard drive, Solid State Drive and graphics upgrades.

• Network Support
For network and internet setups, usually a home or work call out is required to configure your LAN or wireless network.

• Virus Removal
We can recover your computer from unwanted viruses however usually recommend that you have your computer reformatted for complete piece of mind as the majority of viruses can return and cause future problems and annoyance.

• Telephone Scam Recovery
The Telephone Scam is a "phishing scam" which often involves the caller claiming to be from Microsoft and offering technical support over the phone. Victims of this scam are directed to a website which installs malicious software and remote access software onto their computers. Our advice is to hang up the phone immediately. If you have fell victim to this scam it is advised to have your computer checked to have the harmful or remote access software removed completely from your computer. (More information on this link...)

• Repairs We No Longer Carry Out:

• Printer Repairs
Unfortunately the cost of repairing a printer these days usually exceeds the value of the printer. We therefore no longer carry out printer repairs. We recommend you contacting the manufacturer for support to find out where the nearest printer repair centre is for that company.

• Windows Mail / Windows Live Mail
The problems seem endless with the Windows Mail software that was brought in to replace the old Outlook Express email software. More and more internet service providers are cutting off support for Windows Mail and insisting that users switch to webmail. For this reason, at Computroon we no longer provide support or setup Windows Mail on computers as there is no guarantee how long it will work.

 

Contact Us

Please contact us via the website here... or call 01292 319950 for any information regarding repairs and services.

 

Computroon is a Certified Microsoft ® Repair Centre and Retailer since 1998.